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Privacy policy

Ixorigue Technologies, S.L. informs you about its Privacy Policy regarding the treatment and protection of personal data of Users and Clients that may be collected by browsing or purchasing the Product through the Website https://www.ixorigue.com.

In this sense, the Holder guarantees compliance with current regulations on the protection of personal data, reflected in Organic Law 3/2018, of December 5, on Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD) and with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (RGPD).

The use of the Website implies the acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.

This document will help you understand:

  1. About us
  2. Our principles
  3. What information do we collect about you?
  4. For what purpose do we process your personal data.
  5. The legal basis with which we treat your data
  6. If we transfer or communicate your data to third parties
  7. How we store and secure that information
  8. How long we store your data
  9. Your rights
  10. Cookies policy

This Privacy Policy covers the information that we collect from you when you purchase our Product and are therefore a Customer, communicate and interact with us (for example, through email or through web forms) or browse our Site. Web (see the cookie policy for this last point)

If you do not agree with our privacy policy, do not access or use any of our services, or interact with us, in any case, you can always exercise the rights contemplated in this privacy policy.

ABOUT US
As stated in the Legal Notice, the person responsible for processing your personal data isIxorigue Technologies, S.L
Registered office: at c / Faraday 7 - Office 3.12, Parque Científico de Madrid, 28049 Madrid, Spain
NIF B88382056

OUR PRINCIPLES
In the processing of your personal data, the Owner will apply the following principles that conform to the RGPD:

  1. Principle of legality, loyalty and transparency: The Holder will always require consent for the processing of their personal data, which may be for one or more specific purposes about which they will inform them in advance with absolute transparency.
  2. Principle of data minimization: The Owner will request only the data strictly necessary for the purpose or purposes for which it is requested.
  3. Principle of limitation of the conservation period: The data will be kept for the time strictly necessary for the purpose or purposes of the treatment. The Holder will inform you of the corresponding conservation period according to the purpose. In the case of subscriptions, the Holder will periodically review the lists and eliminate those inactive records for a considerable time.
  4. Principle of integrity and confidentiality: Your data will be treated in such a way that its security, confidentiality and integrity is guaranteed. You should know that the Owner takes the necessary precautions to avoid unauthorized access or improper use of the data of its users by third parties.

 

WHAT INFORMATION DO WE COLLECT ABOUT YOU? PURPOSE OF THE TREATMENT AND LEGAL BASIS
When you connect to the Website to send an email to the Owner, subscribe to its newsletter or make a contract, you are providing personal information for which the Owner is responsible. This information may include personal data such as your IP address, name and surname, physical address, email address, telephone number, and other information. By providing this information, you give your consent for your information to be collected, used, managed and stored by the Owner.

  1. Contact forms: The Holder requests personal data, among which may be: Name and surname, email address, telephone number in order to answer your questions. For example, the Owner uses these data to respond to their messages, doubts, complaints, comments or concerns that you may have regarding the information included on the Website, the Product, the processing of their personal data, questions regarding the texts. included in the Website, as well as any other query that you may have and that is not subject to the conditions of the Website or the contracting. In this case, the legal basis of the treatment is the consent of this Privacy Policy.
  2. Data to make the purchase of the Product: The Owner will need your contact information, as well as your address to make the shipment. The Holder does not process the bank details. In this case, the legal basis is contractual.
  3. Data to access the area of ​​the Platform and for the use of it: To access the Platform the Client will need their email and enter the password. However, the Holder does not have access to your password. To use the Platform, the Owner does not need to process any additional personal data other than his name and surname, his email and his physical address. The legal basis for the treatment is contractual.

There are other purposes for which the Holder treats your personal data:

  1. To guarantee compliance with the conditions contained in the Legal Notice and in the applicable law. This may include the development of tools and algorithms that help this Website to guarantee the confidentiality of the personal data it collects. In this case, the legal basis of the treatment is compliance with a legal obligation.
  2. To support and improve the services offered by this Website. In this case, the legal basis of the treatment is the consent of this Privacy Policy.
  3. To manage social networks, the Owner has a presence in social networks. If you become a follower on the Holder's social networks, the processing of personal data will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and that you have previously accepted. In this case, the legal basis of the treatment is the consent of this Privacy Policy.
  4. For statistical purposes the legal basis is the consent of this Privacy Policy.

You can check the privacy policies of the main social networks:

  • Facebook
  • Twitter
  • Linkedin
  • YouTube
  • Instagram

 

In no case will the Owner use the profiles of followers on social networks to send advertising individually. The sending of advertising will be done in any case after obtaining your explicit consent.

ASSIGNMENT AND COMMUNICATION OF DATA TO THIRD PARTIES
The Owner does not transfer their personal data to third parties unless it is a legal or judicial requirement. Nor does it make international transfers of your personal data. There are service providers of the Owner, such as CRM service providers, passing them payment, messaging, hosting, mailing and analysis, which may have access to your personal data, but only under the Owner's instructions and with the legal and technical measures that GDPR requires to make sure your data remains secure.

HOW WE STORE AND SECURE INFORMATION.
We implement effective security measures designed to protect your data and information. However, there is no impenetrable security system, and due to the inherent nature of the internet, we cannot guarantee that the information we hold about you on our servers and service providers - partly because it is out of our reach - is safe. of any type of intrusion by third parties.

CONSERVATION OF YOUR DATA
The personal data provided will be kept for the time necessary to fulfill the purpose for which they are collected and to determine the possible responsibilities that may arise from the purpose, in addition to the periods established in the regulations on files and documentation

YOUR RIGHTS
You have the right to obtain confirmation about the treatments we carry out on your data at any time. You can exercise your rights of access, rectification, deletion and portability of your data, limitation and opposition to its treatment, as well as not being the subject of decisions based solely on the automated processing of your data, when appropriate via email info @ ixorigue.com indicating specifically what right or rights you want to exercise. You can also exercise these rights before the Spanish Data Protection Agency, C / Jorge Juan, 6, 28001- Madrid or at the email address dpd@aepd.es.

In order to comply with the principles of information and transparency, basic information on the rights provided by the RGPD is briefly detailed below:

AccessThrough the exercise of this right, you can find out what personal data of yours are being processed by the Owner; its purpose, origin or possible transfer to third parties.
RectificationIt consists in that you can modify your personal data that are inaccurate or incomplete, having to specify in the request what data you want to be modified.
CancellationAllows the cancellation of your personal data for inappropriate or excessive.
OppositionWith the right of opposition, you can object to the fact that the processing of your data is not carried out in cases such as: advertising activities and commercial prospecting or when said treatment has the purpose of adopting a decision referring to you based solely on an automated treatment of your personal information.
PortabilityYou will be able to receive your personal data provided in a structured, commonly used and machine-readable format, and be able to transmit it to another person in charge, whenever technically possible.
Suppression or forgetfulnessYou may request the deletion of personal data without due delay when any of the contemplated cases occurs. For example, illicit data processing, or when the purpose that motivated the treatment or collection has disappeared.

UPDATES TO THE PRIVACY POLICY
We may change this Privacy Policy from time to time to reflect new services, changes in our practices regarding personal data, or applicable laws. The legend 'Last Updated' at the top of this Privacy Policy indicates when it was last revised. All changes will be effective when we post the revised Privacy Policy. We can provide you with information and alerts regarding the Privacy Policy or the personal data collected through publications on our Website and if you are a Client, through an email.